gc111's Privacy Policy

gc111 is a trusted online gaming platform committed to serving users in Bangladesh. This Privacy Policy ("Policy") explains in detail how your personal information is collected, processed, stored, and protected when you use gc111's website and related services.

By accessing our platform or creating an account, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, we ask that you refrain from using our services.

This Policy may be updated at any time. In the event of significant changes, we will notify you by email or through the platform. Continued use of the platform after any changes means you have accepted the revised Policy.

gc111 only collects information that is necessary to provide you with the best possible service. The scope of our data collection is detailed below.

Personal Identity Information

During account registration, we collect your full name, email address, phone number, date of birth, and residential address. National ID or passport details may also be requested for identity verification purposes.

Financial Information

Transaction details processed through bKash, Nagad, Rocket, or bank transfer are stored with us for payment processing purposes. However, gc111 never stores your full financial account credentials (PIN, password, etc.).

Technical & Usage Information

The following information is collected automatically when you use our platform:

• IP address and device type
• Browser type and version
• Duration and activity log of your session
• Information collected through cookies and similar tracking technologies
• Which pages you visited and how much time you spent on them
• Gaming activity history and preferences

Communication Information

When you contact our support team via live chat or email, a record of that conversation is kept with us. This helps improve service quality and assists in resolving disputes.

gc111 uses the information it collects only for legitimate and specific purposes. The main purposes for which we use your information are outlined below:

gc111 treats the security of your information as its highest priority. We apply industry-standard technical and organizational safeguards.

Encryption & SSL Protection

Our website and applications operate with full SSL (Secure Socket Layer) encryption technology. This means all data transmitted between your browser and our servers is encrypted and cannot be read by third parties.

Data Storage Security

Your information is stored on secure servers. Our databases are regularly audited and multi-layer firewalls are used to prevent unauthorized access.

Access Control

Only authorized personnel have access to user data, and every action they take is logged. Data access is governed by a "need-to-know" policy.

Data Retention Period

We retain your information only for as long as it is needed to provide our services and fulfill legal obligations. After an account is closed, some information may be retained for a defined period to meet legal and regulatory requirements.

gc111 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

The minimum necessary information may be shared with trusted third parties to carry out core operations such as payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and customer support services. These partners are contractually bound to uphold the same privacy standards as gc111.

Legal Obligations

We may be required to disclose information due to a court order, government directive, or applicable legal requirement. In such cases, we will always provide only the minimum information necessary.

Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify users in advance should such an event occur.

With Your Consent

In any circumstance other than those listed above, we will obtain your explicit consent before sharing your information.

gc111 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and customize the service.

Types of Cookies We Use

• Essential Cookies: Required for the core operations of the platform. Without them, login and payment functions are not possible.
• Functionality Cookies: Used to remember your language preferences and login information.
• Analytics Cookies: Help analyze platform usage and improve the service.
• Advertising Cookies: Used to display relevant offers based on your interests.

Cookie Controls

You can disable cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause some important platform functions to not work properly.

gc111 is committed to ensuring users have control over their personal information. You have the following rights:

To exercise any of your rights or to make a related request, please contact our support team. We will respond to your request as soon as possible.

gc111 firmly commits that this platform is for users aged 21 and above only. We do not knowingly collect any information from minors and do not accept their registration.

We verify age during account registration. If a user is found to be under 21 years of age, their account will be closed immediately and any collected information will be deleted.

Parents and guardians are urged to monitor their children's online activity and to notify our support team immediately if they become aware of a minor having a gc111 account.

gc111 reserves the right to change or update this Privacy Policy at any time. The updated version will be published on this page.

For significant changes, we will notify you in advance via your registered email or through platform notifications. Continued use of the platform after any changes means you have consented to the revised Policy.

We recommend that you visit this page regularly to stay informed about the latest Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, gc111's support team is always ready to help. We provide support in both Bengali and English, 24/7.